With EventDog, you have the option to email volunteers, certain positions or specific individuals directly from the site.
Creating a New Message
To All Volunteers or a Specific Position
To manage messages from ALL of your volunteers, Click on the Emails tab on the left hand side of the page. On this page, Select the Year of your Event and choose the Event name to narrow down results. All messages from the Event chosen will appear, showing the “Email Name,” “Subject,” date it was created and modified and the status of when the email was sent or is scheduled.
To create a new message for ALL of your volunteers, go to the top right hand side of the page and Click the blue Create New Email button. After you Save, Click the blue Recipients button on the email editor page.
Step 1: Select the Year of the Event and the Event name on the dropdown menus. Click the Check/Uncheck all button to select all positions.
Step 2: Select the “All Registrations” button.
Step 3: Choose to send the email either before or after a specific date.
Step 4: Choose to either send per registration or per email address.
Click Save.
In order to message a certain position you will need to follow the instructions listed above. Instead of selecting “Check/Uncheck all” on Step 1, only select the position you would like to email and click Save.
EventDog Pro Tip
Make it personal to each volunteer by using wildcards. See Below.
EventDog Pro Tip
The New Message page will also allow you to send messages specifically to volunteers who registered on or past a specific date; allowing you to send emails that volunteers before that date have already been sent. After your event, you can send an email specifically to Volunteers who check-in by clicking the Checked-In Only box.
Individual Volunteer (I don’t think you can even do this anymore)!!!!!!!!!!!!!!!!!!!!
From the Volunteer Page, Click on the Event. This takes you to the Manage Positions page where you can click on the Position your volunteer is in. This will bring up a roster of all registered volunteers for those positions.
In the Email column of the roster, Click on the Email Logo to email them directly. ???this is outdated, now do you copy the email and go to the emails tab?????
EventDog Pro Tip
If your volunteer positions have Captains, the captains have the ability to email all volunteers for their position or individual volunteers for the position.
Add Personalized Detail
Make volunteer messages personal by using wildcards, whether you are sending them to all of your volunteers or just one position/individual. Wildcards allow you to put in volunteer registration details unique to each volunteer into messages. This allows you to give detail on dates, times, location and position descriptions.
For more information on how wildcards work, see the Event Communication article HERE
List of Volunteer Position Messaging Wildcards
- *first_name*
- *last_name*
- *phone*
- *shirtSize*
- *position*
- *positionDescription*
- *positionLocation*
- *positionStartDate*
- *positionStartTime*
- *positionEndDate*
- *positionEndTime*
Note
For information on setting a Volunteer Opportunity confirmation email please reference this article.
Copying a Message
EventDog allows you to Copy a previous volunteer message you have already sent. You will still be able to make changes to the email and choose what event volunteers it is sent to.
To do this, Click on the Emails tab on the left hand side menu. Click on the message you would like to reuse and Select the blue Copy button.
Next, you have the option to Copy Recipients from the previous email by clicking the checkbox OR leaving it unchecked and clicking Save to choose new recipients.
If you left the Copy Recipients box unchecked, Click on the blue Recipients button in order to choose the positions that the new recipients belong to and edit/save your new email.