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Communicating with Volunteers

With EventDog you can email your volunteers directly from the site. You will have the option to email all volunteers, certain positions or a specific individual.

Creating a New Message

To All Volunteers or Specific Position

To create or manage messages to ALL your volunteers Click on the Volunteers tab on the left hand side. From the volunteer page Select the Year of your Event. Go to the row of your Event and to the far right side you will see the Action drop down menu. Click on the Action drop down menu and Select New Message.

You can also message a certain position, Selecting your Volunteer event and Clicking on the Event to get to the Mange Volunteers page. From here you can Select a Position, go to the Action drop down menu and Click New Message.

EventDog Pro Tip
Make it personal and detail specific to each volunteer by using wildcards. See Below.

EventDog Pro Tip
The New Message page will also allow you to send a message to only volunteers who registered on or past a specific date. Allowing you to send emails that volunteers before that date have already been sent. After your event, you can send an email to only Volunteers who check-in by clicking the Checked-In Only box.

Individual Volunteer

From the Volunteer Page, Click on the Event. This takes you to the Manage Positions page. Click on the Position your volunteer is in. This will bring up a roster of all registered volunteers for those positions.

In the Email column of the roster, Click on the Email Logo to email them directly.

EventDog Pro Tip
If your volunteer positions have Captains the captains have the ability to email all volunteers for their position or individual volunteers for the position.

Add Personalized Detail

Make volunteer messaging personal whether you are sending to all your volunteers, one position or an individual by using wildcards. Wildcards allow you to put in volunteer registration detail unique to each volunteer. This allows you to give detail on dates, times, location and position descriptions.

For more information on how wildcards work see the Event Communication article HERE

List of Volunteer Position Messaging Wildcards

  • *first_name*
  • *last_name*
  • *phone*
  • *shirtSize*
  • *position*
  • *positionDescription*
  • *positionLocation*
  • *positionStartDate*
  • *positionStartTime*
  • *positionEndDate*
  • *positionEndTime*

For information on setting a Volunteer Opportunity confirmation email please reference this article.

Copying a Message

Event Dog allows you to Copy a previous volunteer message you have already sent. You will still be able to make changes to the email and what event volunteers it is sent to.

To do this, Click on the Volunteer tab on the left of the page. Once your Volunteer Opportunities are pulled up, find your Event below. Once Event is found, Click on the Action drop down menu and Click Manage messages. This will pull up any volunteer message you have sent for your event. To copy a message, Click on the Green rectangle on the left of the message you would like to copy.

Updated on May 5, 2021

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