EventDog knows the importance of participants to an Event. Therefore, managing participant information needs to be fast and easily accessible. The following categories will give you a overview of how to swiftly mange your participants information.
Searching for a Participant
There are two ways to search for a participant; general or advanced.
To do a general search for a participant Click on the Magnifying Glass in the upper right hand corner of the page. There will be a choice to type the participants full name, last name or email. This will bring up participants that match what you entered in, as well as, bring you to the advanced search page. If the participant you are looking for doesn’t show up in the general search you can get more specific in the advanced search by adding the event year, event name or even their confirmation number.
To bypass the general search and go straight to the advanced search Click on the Magnifying Glass in the upper right hand corner of the page. Then Click the button that says “Advanced Search”. Once in the advanced search, enter in the required information to find the participant you are looking for
Editing Participant Information
Once you have found your participant, in the search, Click on the Participants Name. This will take you the participant’s information page. From here you will be able to edit any of the information you required from the participate during registration. Find the field you would like to edit and Click on the Pencil to the far right. Make your edits, and Click Save.
Re-Send Participant Confirmation
Re-sending a confirmation happens from the same screen as editing participant information does. Once you have found your participant through the search Click on the Participants Name. In the top of the page there are blue buttons. Click on the Send Confirmation button. Then Click on the Send button at the bottom right of the pop up.
Re-Send Participant Receipt
Re-sending a receipt happens from the same screen as editing participation information does. Once you have found your participant through the search Click on the Participants Name. In the top of the page there are blue buttons. Click on the Send Transaction Details button. Then Click the Send button at the bottom right of the pop up.