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Selecting Recipients

To select recipients Click on the Recipients button in the upper left of the email editor. Here you will go through a 5 step process:

Step 1

Choose the event year and then Select the Event you want to send the email to. After selecting the event, all activities for the event will populate. Mark the checkbox for all activities you want to include.

Step 2

If you have teams attached to your event you can select to send the email to all registrations or team members only. If the email needs to go to all registrants Select All Registrations. If this is a team specific email Select Only Team Members.

Step 3

This step allows recipients to be segmented based on registration date either after or before.

EX:

You updated information about parking in your event details so you want to email everyone who registered before you made that edit. Here you can Select to email “Before this Registration Date” then enter the date you made the change

This step is optional. If you are not sending your email based on registration date then leave this blank.

Step 4

An email can be sent one per registration or one per email address.

EventDog Pro Tip
It is important to remember that multiple registrations can have the same email address. EX: If one family member registers the whole family using the same email address. If the email campaign has specific information for each registration Select “One Email per Registration”

Step 5

This step allows you to send the email to registrations that have been voided. If you do not want to send to voided registrations leave this step blank.

Recipient list

After completing the 5 steps a recipient list will populate below step 5. The total number of recipients will be listed. To view or download the list Click the Show List button.

When finished selecting recipients Click Save in the bottom right of the screen.

The recipients can always be edited by Clicking on the Recipients button in the email editor.

Updated on March 5, 2021

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